Terms of Service

General Information

Welcome to AeternaCrux! The terms “we,” “us,” and “our” refer to AeternaCrux. AeternaCrux operates this store and website, including all related information, content, features, tools, products, and services to provide you, the customer, with an online shopping experience (the “Services”). AeternaCrux uses Shopify technology to provide the Services.

These terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.

Please read these Terms of Service carefully, as they contain important information regarding your legal rights and cover areas such as warranties, limitations of liability, and the use of the Services.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree with these Terms or our Privacy Policy, you should not use our Services.

Section 1 - Access and Account

By accepting these Terms of Service, you represent that you are at least the age of majority in your country, state, or province of residence, or that you have the necessary legal authorization to allow minors under your responsibility to use the Services.

To use the Services, including browsing our online store or purchasing any products or services we offer, you may be required to provide certain information, including your email address, billing information, payment information, and shipping details.

You represent and warrant that all information provided is accurate, current, and complete, and that you are authorized to use the payment methods provided.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You may not transfer, sell, assign, or license your account to any third party.

Section 2 - Our Products

We have made every reasonable effort to display our products and services as accurately as possible on our online store. However, colors and product appearance may vary depending on your device or screen settings.

We do not guarantee that the visual appearance of any product will exactly match the images displayed on the website.

All product descriptions, availability, and prices are subject to change without notice when necessary.

We reserve the right to limit or discontinue any product or service at any time.

Section 3 - Orders

By placing an order, you are making an offer to purchase.

AeternaCrux reserves the right to accept or reject orders for reasonable reasons, including suspected fraud, pricing errors, stock availability, or inaccurate information provided by the customer.

Your order will not be accepted until it has been expressly confirmed by email.

We must receive and successfully process payment before accepting any order.

In the event of a cancellation, modification, or rejection of an order, we will attempt to contact you using the email address or phone number provided at the time of purchase.

Returns and refunds are governed by our Return Policy [LINK].

You represent that purchases made through our Services are for personal or household use and not for commercial resale.

Section 4 - Pricing and Billing

Prices, promotions, and discounts are subject to change without notice.

Unless expressly stated otherwise, prices displayed do not include:

• Taxes.

• Duties.

• Shipping charges.

• Import costs.

• Customs fees.

Customers are responsible for any taxes or charges applicable in their destination country.

You agree to provide accurate, complete, and up-to-date purchase, billing, and payment information.

Section 5 - Shipping and Delivery

Delivery times are estimates and do not constitute a guarantee of exact delivery dates.

We shall not be responsible for delays caused by:

• Shipping carriers.

• Customs authorities.

• Logistics issues.

• Force majeure events.

• Circumstances beyond our reasonable control.

Once an order has been handed over to the carrier, the risk of loss or delay passes to the customer to the extent permitted by applicable law.

Section 6 - Intellectual Property

All content available through the Services, including text, images, graphics, videos, logos, designs, trademarks, and other visual or audiovisual materials, is the property of AeternaCrux or its licensors and is protected by applicable intellectual property laws.

Any reproduction, distribution, modification, or exploitation of such content without prior written permission is prohibited.

Unauthorized use may constitute a violation of intellectual property rights.

Section 7 - Optional Tools

We may provide access to third-party tools or services over which we have no control or supervision.

Such tools are provided “as is” and “as available,” without warranties of any kind.

Your use of these tools is entirely at your own risk.

Section 8 - Third-Party Links

The Services may contain links to third-party websites or services.

We are not responsible for the content, accuracy, policies, or practices of third-party websites.

Access to such websites is at your own risk.

Section 9 - Relationship with Shopify

AeternaCrux operates using Shopify technology.

However, any purchase made through this store is made directly with AeternaCrux and not with Shopify.

Shopify shall not be responsible for any claims related to purchases, products, returns, shipments, or transactions made through this store.

Section 10 - Privacy Policy

All personal information collected through the Services will be handled in accordance with our Privacy Policy [LINK].

By using our Services, you acknowledge that you have read and accepted our Privacy Policy.

Section 11 - Feedback and Comments

If you submit suggestions, comments, opinions, reviews, or other content, you grant us a non-exclusive, worldwide, royalty-free license to use such content for operational, commercial, or promotional purposes.

We reserve the right to remove content that we consider to be:

• Illegal.

• Offensive.

• Fraudulent.

• Defamatory.

• Abusive.

• In violation of these Terms.

You are solely responsible for any comments or content that you publish.

Section 12 - Errors, Inaccuracies, and Omissions

Occasionally, information on the Services may contain typographical errors, inaccuracies, or omissions relating to products, pricing, promotions, shipping charges, or availability.

We reserve the right to correct such errors and update information whenever necessary.

Section 13 - Prohibited Uses

You may not use the Services for:

• Illegal activities.

• Fraud.

• Distribution of malware.

• Spam.

• Automated scraping.

• Violating the rights of third parties.

• Interfering with the security of the website.

We may restrict or terminate access to the Services in the event of a violation of these Terms.

Section 14 - Termination

We may suspend or terminate your access to the Services if we reasonably believe that these Terms have been violated.

Any obligations and liabilities incurred prior to termination shall survive the termination of these Terms.

Section 15 - Disclaimer of Warranties

The information provided through the Services is intended for general informational purposes only.

To the fullest extent permitted by applicable law, the Services and products are provided on an “as is” and “as available” basis.

Nothing contained in these Terms shall limit any mandatory legal rights that consumers may have under applicable law.

Section 16 - Limitation of Liability

To the fullest extent permitted by law, AeternaCrux shall not be liable for:

• Indirect damages.

• Loss of profits.

• Loss of data.

• Delays.

• Service interruptions.

• Damages arising from third parties.

AeternaCrux’s total liability to the customer shall not exceed the amount paid for the product giving rise to the claim.

Section 17 - Indemnification

You agree to indemnify and hold harmless AeternaCrux from any claims, damages, or expenses arising from:

• Breach of these Terms.

• Misuse of the Services.

• Violation of third-party rights.

Section 18 - General Provisions

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Failure to enforce any right shall not constitute a waiver of that right.

Section 19 - Changes to the Terms of Service

We reserve the right to update or modify these Terms of Service at any time.

The updated version will be available on this page.

Your continued use of the Services after any modifications constitutes acceptance of those changes.

Section 20 - Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Spain, without prejudice to any mandatory rights that consumers may have under the laws of their country of residence.

Section 21 - Contact Information

Questions regarding these Terms of Service may be sent to:

AeternaCrux

Contact Email:
info@aeternacrux.com

Physical Address:
Travesía Soledad 
Tórtola de Henares, Guadalajara, 19198
Spain