Privacy Policy

Last updated: June 19, 2026

AeternaCrux operates this store and website, including all information, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the “Services”). AeternaCrux uses Shopify technology to provide the Services. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, complete another transaction through the Services, or communicate with us by any other means. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall govern with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein.

Personal Information We Collect or Process

When we use the term “personal information,” we mean any information that identifies you or can reasonably be linked to you or another individual. Personal information does not include anonymous or de-identified information that cannot reasonably identify or be linked to you. Depending on how you interact with the Services, where you reside, and what is permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences derived from such information:

• Contact information, including your name, address, billing address, shipping address, phone number, and email address.

• Financial information, including credit or debit card numbers, financial account information, payment details, payment confirmations, and other transaction-related information.

• Account information, including usernames, passwords, security questions, preferences, and settings.

• Transaction information, including items you view, add to your cart, save to wish lists, purchase, return, exchange, or cancel, as well as your purchase history.

• Communications with us, including information you provide when contacting customer support.

• Device information, including information about your device, browser, network connection, IP address, and other unique identifiers.

• Usage information, including information about how you interact with and navigate the Services.

Sources of Personal Information

We may collect personal information from the following sources:

• Directly from you when you create an account, use the Services, communicate with us, or provide personal information.

• Automatically through the Services using cookies and similar technologies.

• From our service providers when they collect or process information on our behalf.

• From business partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us and which Services you use, we may use your personal information for the following purposes:

Providing, Personalizing, and Improving the Services

We use your personal information to process orders, manage payments, ship products, handle returns, maintain your account, remember preferences, provide personalized recommendations, and improve the Services.

Marketing and Advertising

We use your personal information to send promotional communications by email, SMS, or postal mail and to display advertisements related to products or services.

Security and Fraud Prevention

We use your personal information to authenticate accounts, secure payments, detect fraudulent, illegal, or malicious activity, and maintain the security of our Services.

Communicating with You

We use your personal information to provide customer support, respond to inquiries, and maintain our business relationship with you.

Legal Reasons

We use your personal information to comply with legal obligations, respond to requests from authorities, participate in legal proceedings, and enforce our policies and terms.

How We Disclose Personal Information

We may disclose your personal information in certain legitimate circumstances:

• With Shopify, service providers, and third parties that provide services on our behalf.

• With business and marketing partners for advertising and promotional purposes.

• When you authorize or request us to share specific information.

• With affiliated companies within our corporate group.

• In connection with mergers, acquisitions, insolvency proceedings, or to comply with legal obligations.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information regarding your access to and use of the Services in order to provide and improve the shopping experience.

Information submitted through the Services may be shared with Shopify and third parties located in other countries. Shopify may also use information obtained from your interactions with our store, other merchants, and the Shopify platform itself to provide enhanced features.

For more information about Shopify’s data practices, please refer to Shopify’s Privacy Policy.

Third-Party Websites and Links

The Services may contain links to websites or platforms operated by third parties. We are not responsible for the privacy practices, security, or content of such websites.

Children's Data

The Services are not intended for minors, and we do not knowingly collect personal information from children as defined by applicable law.

If a parent or legal guardian believes that a child has provided us with personal information, they may contact us to request its deletion.

Security and Retention of Your Information

No security system is completely foolproof. While we implement reasonable measures to protect personal information, we cannot guarantee absolute security.

We will retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, or enforce applicable agreements and policies.

Your Rights and Choices

Depending on your place of residence, you may have the following rights:

• The right to access your personal information.

• The right to request deletion of your personal data.

• The right to correct inaccurate information.

• The right to data portability.

• The right to restrict or object to processing.

• The right to withdraw consent where processing is based on consent.

You may also opt out of receiving marketing communications by using the unsubscribe link included in our emails.

Complaints

If you have any complaints regarding the processing of your personal information, you may contact us using the details provided at the end of this Privacy Policy.

You may also file a complaint with the competent data protection authority in your place of residence.

International Transfers

We may transfer, store, and process your personal information outside the country in which you reside.

Where required, we will implement legally recognized safeguards to ensure an adequate level of protection for your personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs.

The updated version will be posted on this website together with the date of the latest revision.

Contact

If you have any questions regarding our privacy practices, this Privacy Policy, or if you wish to exercise any of your rights, you may contact us at:

Email: info@aeternacrux.com

Mailing Address:
Travesía Soledad 
Tórtola de Henares, GU, 19198
Spain

For the purposes of applicable data protection laws, we are the data controller responsible for your personal information.